Keep track online

As a member of the OneAnswer KiwiSaver Scheme, you can view your KiwiSaver account online.

Choose from the options below.

 

Option 1. Members with access to ANZ Internet Banking and/or ANZ goMoney

If you're an ANZ customer you can use ANZ Internet Banking and/or ANZ goMoney to view and manage your KiwiSaver account. 

What can you do? ANZ Internet Banking ANZ goMoney
View your current balance Yes Yes
View your transaction history Yes Yes
View your investment's performance Yes Yes

Transfer money directly to your KiwiSaver account from any ANZ transactional account.

Transfers to your KiwiSaver account can't be reversed.

Yes Yes
Check your fund(s) Yes Yes
Change your fund(s) Yes No
Check your prescribed investor rate Yes Yes
Change your prescribed investor rate Yes No

 

Find out more about ANZ Internet Banking and ANZ goMoney, including how to get access if you're an ANZ customer.

If you're an ANZ customer and can't see your KiwiSaver account in ANZ Internet Banking, or if you need assistance, please call us on 0800 736 034.

 

 

Option 2. All other members

You can view your KiwiSaver account balance and transaction history via our standalone online portal.

How to register

If you haven't registered, visit the login request page and complete and submit the KiwiSaver Account Portal Login Request form (note: you'll need your investor number and IRD number).

If you need assistance, please call us on 0800 736 034.

On this website

For a summary of how investment markets - and the funds you're invested in - have performed, see our quarterly market review.

You can also find a range of helpful information online:

What we'll send you

When you join the OneAnswer KiwiSaver Scheme, we'll send you a Welcome Pack with your investor number to introduce you to our scheme and the available tools.

Then each year, we’ll send you:

  • a statement showing how much was in your KiwiSaver account on 31 March
  • a PIE tax certificate
  • an annual report (if you've contributed to your KiwiSaver account in the last two years).

Get your OneAnswer KiwiSaver Scheme communications via email

If you’d prefer email to paper, you can get most of your communications electronically (you’ll save some trees this way, too). Plus, you’ll also receive our quarterly email newsletter, delivered right to your inbox, free of charge

To provide or update your email address, email your full name, date of birth and IRD number to service@anzinvestments.co.nz, or call us on 0800 736 034.

 

ANZ New Zealand Investments Limited is the issuer and manager of the OneAnswer KiwiSaver Scheme. Download the OneAnswer KiwiSaver Scheme guide and product disclosure statement, or call 0800 736 034 for more information.

As a OneAnswer KiwiSaver Scheme member you have easy access to the tools and information you need to help you get the best from your KiwiSaver account – now and in the future.

Work out how much you’ll have in retirement

Use our quick and easy KiwiSaver account calculator to find out how much money you’ll need to have for the retirement lifestyle you want, how much you could save, and check whether you’re on track.

How does it work?

The calculator takes your personal information and uses some assumptions to tell you:

  • the projected amount you will have;
  • the amount you might need; and
  • whether you will have a shortfall or surplus in retirement.

It also suggests some actions you can take to 'bridge the gap' if it doesn't look like you'll make it.

You can find out more about the assumptions used, and how the calculator works, under ‘Assumptions’ at the bottom of the calculator.

Get started now

Get your communications via email

You can save clutter - and help save the planet - by choosing to get most of your OneAnswer KiwiSaver Scheme communications via email. Plus, you’ll stay up to date on the performance of your fund(s), what’s happening in the markets and other relevant information with our quarterly Spotlight newsletter - delivered right to your inbox, free of charge.

To provide or update your email address, email your full name, date of birth and IRD number to service@anzinvestments.co.nz, or call us on 0800 736 034.

Decide which fund is right for you

Answer five easy questions to identify your tolerance for risk to help you decide which fund might be appropriate for you.

If you would like to invest in one of our single-asset-class funds please speak to your financial adviser.

Calculate and update your prescribed investor rate (PIR)

To make sure you pay the correct amount of tax on your KiwiSaver investment you need to tell us your PIR and let us know if it changes. You also need to tell us your IRD number.

Use this online form to work out and/or update your PIR.

KiwiSaver first home withdrawal pre-approval request

You may be able to use your KiwiSaver savings to help you buy your first home if you:

  • have been a member of a KiwiSaver scheme (and/or complying superannuation fund) for at least three years
  • haven’t previously made a first home withdrawal
  • have not owned a home or land before
  • are buying a home or land in New Zealand
  • intend to live in the home or on the land you’re buying

For full details, check out our handy guide. If you think you’re eligible and would like to get your first home withdrawal pre-approval letter, simply complete this online form and we’ll be in touch.

 

ANZ New Zealand Investments Limited is the issuer and manager of the OneAnswer KiwiSaver Scheme. Download the OneAnswer KiwiSaver Scheme guide and product disclosure statement, or call 0800 736 034 for more information.

Transfer your Australian super to New Zealand

If you've worked in Australia at any time since 1992, you may have some Australian super tucked away.

The good news is you can transfer that money into your OneAnswer KiwiSaver Scheme account when permanently emigrating from Australia to New Zealand.

Trans-Tasman Portability allows retirement savings held with some Australian complying superannuation schemes to be transferred to participating KiwiSaver schemes. Your Australian provider(s) will be able to confirm if your Australian fund(s) can be transferred to a KiwiSaver scheme. 

Reasons to transfer


Fees

You may be paying administration fees and unnecessary insurance premiums from your Australian super – all of which can eat away at your savings.

Keep better track of your retirement savings

You may have several Australian super accounts, as well as a KiwiSaver account. Bringing your retirement savings together into one account gives you a consolidated picture of your savings – and it’s easier to manage.

If you're a member of the OneAnswer KiwiSaver Scheme, you’re in a great position to keep track of your retirement savings via ANZ Internet Banking or the goMoney app.

Know how much you have in local currency

With all your retirement savings in one place, you’ll know exactly how much your retirement savings are worth in your home country.

Other things to consider


Investment options

The investment options available to you in your Australian super accounts may differ from the investment options available in the OneAnswer KiwiSaver Scheme. You will need to consider whether these different investment options suit your personal circumstances and risk profile. If you’ve transferred funds into the OneAnswer KiwiSaver scheme, you can use our risk profile tool to help you decide which fund may be most suitable for you.

Insurance cover

Through membership of your Australian super accounts, you may have insurance against death, or illness or an accident that leaves you unable to return to work. If you have insurance cover attached to your Australian super accounts, your cover may cease if you transfer your Australian retirement savings to a KiwiSaver scheme. You should review your insurance to ensure you remain protected following a transfer. If you would like to discuss your insurance options with ANZ call us on 0800 269 296.

Tax and other rules

The transfer of your retirement savings from Australia to New Zealand will not be subject to exit or entry taxes. Different tax rates and rules apply in each country – your retirement savings will be subject to the tax rules in New Zealand once transferred.

Once your Australian super has been transferred to a KiwiSaver scheme, those funds cannot be transferred to a third country.

Your Australian provider may charge a transfer fee. It is important that you check with them and factor this in when making a decision to transfer.

We recommend you seek independent tax advice in Australia and New Zealand.

How to transfer

Firstly you'll need to confirm you have superannuation in Australia, what the balance is and where it is held.

The Australian Tax Office (ATO) will be able to give you:

  • your Australian Tax File Number (TFN)
  • the names of all Australian providers you have an account with.

You can call the ATO on +61 2 6216 1111. You will need to provide them with your full name, date of birth, and address (es) where correspondence from the ATO might have been sent to you.

If you are classed as a "lost" member, your Australian provider(s) may have transferred your Australian balance to the ATO. The ATO will be able to confirm this for you.

Once you have located your Australian superannuation, you'll need to apply to each of those Australian provider(s) to start the process of transferring your funds to your KiwiSaver account.


Contact each of your Australian provider(s) directly to confirm the application form(s), statutory declaration and other documentation they may require to process your transfer and understand whether they will charge a transfer fee. Once you have supplied all of the required information your Australian provider(s) have 30 days to assess your application. If approved, it may take a further 30 business days to send us the funds and a transfer confirmation statement.

If your Australian provider requires ANZ’s bank details to make a transfer please call 0800 736 034 Monday to Friday 8am to 6pm.

We recommend that you speak to a financial adviser so that you understand all of the consequences of making a transfer, before making any decision.

If you would like to transfer your Australian superannuation into the OneAnswer KiwiSaver Scheme and are not yet a member, you should read and consider the OneAnswer KiwiSaver Scheme product disclosure statement and guide.

If you need any further help, you can call us on 0800 736 034 or send us an email at service@anzinvestments.co.nz

Transfer your OneAnswer KiwiSaver Scheme funds to Australia

If you have left New Zealand to live permanently in Australia, you may be able to take your retirement savings with you.

It’s voluntary for Australian providers to accept KiwiSaver transfers. We can process your transfer, but only if your chosen Australian complying superannuation scheme has confirmed they will accept a KiwiSaver transfer. We are only aware of a limited number of Australian providers who will accept KiwiSaver transfers so please check with your Australian provider first.

What can you transfer?

You must transfer your total balance to a participating Australian complying superannuation fund.

Any annual Government contributions you received while residing outside of New Zealand will be returned to the Government. After your transfer is complete your KiwiSaver account will be closed.

What about if you plan to return to New Zealand?

If your move is only temporary, you can keep your KiwiSaver account open while you live in Australia. This way your KiwiSaver investment will be waiting for you when you return to New Zealand.

If your move was originally permanent, but your plans changed, you may be able to transfer your Australian retirement savings back into a participating KiwiSaver scheme.

The OneAnswer KiwiSaver Scheme doesn't currently accept Australian sourced transfers that include a returning New Zealand amount.

Please note that when you transfer your retirement savings between the two countries you will not be able to transfer to a third country in the future.

We are here to help you

We can provide you with the documentation required for the transfer; however, before completing any documentation we recommend that you contact the trustee of your chosen Australian complying superannuation scheme directly to check if they are accepting transfers of KiwiSaver savings and what their specific requirements are.

For the required documentation please email us at service@anzinvestments.co.nz or talk to your financial adviser.

 

ANZ New Zealand Investments Limited is the issuer and manager of the OneAnswer KiwiSaver Scheme. Download the OneAnswer KiwiSaver Scheme guide and product disclosure statement, or call 0800 736 034 for more information.

How to change funds

You can choose where your KiwiSaver savings are invested – and you don’t have to stay with your first choice of fund. At any time, you can switch your savings from one fund to another within the OneAnswer KiwiSaver Scheme, or switch to our Lifetimes option.

If you want help choosing, you can:

  • complete the 'Risk Profile Tool' to identify your risk/return profile and which fund might be right for you
  • seek personalised financial advice from a financial adviser
  • if you have any questions contact us on 0800 736 034.

Tell us your choice

There are a number of ways you can switch funds. If you have access to ANZ Internet Banking, you can switch your fund online. Or you can:

  • call us on 0800 736 034
  • complete a change form and return to us.

How to change schemes

You’re free to apply for membership with any KiwiSaver scheme, although you may want to consider the benefits of each scheme and the impact on your savings before you look to change.

Join the OneAnswer KiwiSaver Scheme

It’s easy to join or transfer to the OneAnswer KiwiSaver Scheme.

Simply download and read the OneAnswer KiwiSaver Scheme guide and product disclosure statement, complete the relevant application form and send it back to us. Your financial adviser can verify your identification for you.

 

 

ANZ New Zealand Investments Limited is the issuer and manager of the OneAnswer KiwiSaver Scheme. Download the OneAnswer KiwiSaver Scheme guide and product disclosure statement, or call 0800 736 034 for more information.